The hotel offers amenities for your comfortable stay and unforgettable experiences
Tranquil Spa Experience
“The spa was a peaceful retreat with various treatments that made my stress melt away.” view full review
Delicious Breakfast!
“Breakfast offered a satisfying range of options that were both tasty and fresh, setting a great tone for the day.” view full review
Spacious Comfort
“The room was impressively large with comfortable furnishings and a stunning view that enhanced our stay.” view full review
Excellent Pool Facilities
“The pool area was beautifully maintained and had a perfect temperature for an enjoyable swim.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Diving
Canoeing
Skiing
Hiking
Horseback riding
Cycling
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Children's play area
Kids club
Game room
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Beauty treatment
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
29 Yavor Str.,
Bansko,
Bulgaria,
Blagoevgrad Province
Map view
29 Yavor Str.,
Bansko,
Bulgaria,
Blagoevgrad Province
City landmarks
Ski Area
Gondola Lift
1.6
km
Church
Holy Trinity Church
1.3
km
Chapel of the Holy Virgin
1.3
km
Pirin Street
Pirin Street
1.6
km
Nayden Gerov Str. 1
Snow Peaks
1.6
km
Museum
Velyanova house
1.3
km
Lazar Herman 4
Enduro Max Bulgaria
1.3
km
19 Pirin St
TwoHeads
750 m
Molerite
730 m
Church
Church
850 m
"Pirin" Str
830 m
Museum
Radonova House
880 m
Neofit Rilski
850 m
International Art Bansko
870 m
pl Nikola Vaptsarov
House Museum of Nikola Vaptsarov
1.3
km
ul Yane Sandanski 3
Bansko Permanent Icon Exhibition
920 m
ul Otets Paisii 21
Museum of Otets Paisii Hilendarski
900 m
Chalet Asevi
910 m
Permanent Icon Exhibition “Bansko Art School”
910 m
Spa Centre
Victoria Spa Bansko
920 m
ul Pirin 17
House Museum of Neofit Rilski
1.3
km
ул. Никола Вапцаров 1
Tourist Infomation Centre
1.3
km
Old town main square
1.1
km
Mall
MALL Bansko
1.1
km
Mall
Fun Park Bansko
1.1
km
Vihren
1.1
km
"Pirin" Str. 92
Bansko Ski Mania
1.6
km
2770
Ice Rink
1.6
km
Nearby
Public Building
Bansko Municipality
250 m
Valevitsa
250 m
Restaurants
Golden Dragon
840 m
Ul. Glazne 45
Leonardo
910 m
4-10 Kir Blago Todev Str
Banski Han
940 m
Vasil Kanchev Str. 2
Chalet Yanitza
930 m
Ivan Vazov 5
Orleto
890 m
ploshtad Nikola Vaptsarov 2 Bulgaria
Le Petit Nicolas
1.0
km
Pirin Street 19A Entrance From Otets Paisiy Street
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
6.0
Location
7.2
Service
6.5
Dining
5.0
Guest reviews
6.0/10
based on 16 reviews
7.7
7.7/10 based on 4338 reviews
Daniel
United States,
October
2024
7.0/10
I had a decent stay at this hotel, which had spacious and clean rooms with lovely views. The location was a bit far from the center, which required some uphill walking, but it offered a nice mountain view. The dining options were quite repetitive, and the breakfast didn’t quite meet my expectations. Overall, it felt like a good value, but there were definitely some areas for improvement.
Rooms
8.0
The rooms were spacious, comfortable, and clean, and I really enjoyed the views they offered.
Service
9.0
The service was professional, and the staff went above and beyond to make our stay enjoyable.
Location
7.0
The hotel is located about 1.4 km from the ski lift. It's a little uphill which can be tiring, but the mountain view is great.
Dining
5.0
The dining options were quite limited and repetitive after a few days, which was a bit disappointing for a longer stay.
Facilities
6.0
The facilities were decent, but nothing particularly stood out as exceptional.
Arthur
United Kingdom,
September
2024
5.0/10
During my stay, I found the hotel to be in a decent location, just a short walk from the center. However, I encountered some issues in the room, including a weird smell and noisy neighbors. The service was not as friendly as I'd hoped, and there were some communication barriers. If you're looking for value for money, this might not be the best option due to the dining experience falling short of expectations.
Rooms
5.0
The room had a weird smell and the toilet was leaking and dirty, which was quite disappointing. I could also hear the conversations in the neighboring room through the walls.
Service
5.0
The service was not very friendly and there was a language barrier, making communication difficult.
Location
7.0
The location is a bit far from the center but offers a nice view of the mountains. It's about a 10-minute walk to the main attractions.
Dining
5.0
Dining at the hotel was far below expectations and didn’t feel like a 4-star experience, especially concerning the breakfast options.
Facilities
5.0
Facilities were limited and didn't really impress, especially given the hotel's star rating.
George
United Kingdom,
September
2024
6.8/10
The hotel is situated conveniently close to Bansko center, making it a quiet getaway with easy accessibility. The rooms offer comfort, but there were some plumbing issues. The service was outstanding, and the staff made great local recommendations. However, I found the dining options lacking and not meeting the expected standards for a four-star hotel.
Rooms
7.0
The rooms were comfortable but had some plumbing issues that needed attention.
Service
9.0
The staff went above and beyond to make our stay enjoyable and recommended an excellent local restaurant.
Location
8.0
It's conveniently located close to Bansko center while still providing a quiet atmosphere.
Dining
5.0
The dining experience was far below expectations, lacking variety and quality.
Facilities
6.0
The facilities were decent but not very impressive, a bit underwhelming for a four-star classification.
Johnny
United Kingdom,
August
2024
5.8/10
The hotel is conveniently located, just a short walk to the center, which made it easy for me to explore. The room was a good size and appeared clean, although I noticed the air conditioning was quite dirty. There were many Ukrainian war refugees staying, which added a unique atmosphere to my experience. Unfortunately, the staff's service was not very friendly, and I had issues with my reservation. Overall, it was decent for the price, but the service left much to be desired.
Rooms
7.0
The room was a good size and appeared clean, although the air conditioning was extremely dirty outside of other guest rooms.
Service
5.0
The staff was not very friendly and mixed up my reservation. They also couldn't answer my questions clearly, which was frustrating.
Location
7.0
The location was convenient, just 10 minutes walking distance to the center, though it was about 1.4 km from the ski lift with an uphill hike.
Dining
5.0
Dining was nice with a decent variety of dishes, but I felt it was far below expectations for a European 4-star standard.
Facilities
6.0
Facilities were adequate but not exceptional; they met my basic needs without impressing.
Luther
United States,
August
2024
5.8/10
I stayed at this hotel and while it has some great amenities like a nice pool and convenient location near the ski center, I found the rooms quite noisy, which made it hard to relax. The staff's service was a bit inconsistent, as some were nice while others were quite rude. Overall, it has potential, but improvements are needed in service and room comfort.
Rooms
5.0
The rooms were unfortunately very noisy; I could hear noises from other rooms and the hallway. Also, the air conditioners seemed to be running all the time, which was a bit uncomfortable.
Service
5.0
The service was underwhelming; some staff members were unkind and rude, especially in the restaurant. I expected more from the service team, which was disappointing.
Location
7.0
The location was quite convenient to get to the mountain, which I appreciated. However, it felt a little outdated and not well maintained.
Dining
5.0
Dining could definitely be improved. There were limited options for fresh fruits and vegetables, and the meals weren't that great. The cold pool water was also a letdown.
Facilities
8.0
The facilities, especially the pool area, were nice and perfect for children above 7 years old. It was one of the highlights of my stay.
Neil
United States,
August
2024
7.2/10
I had a great experience at this hotel. The location is really nice, offering a peaceful atmosphere and a fantastic pool perfect for families. The rooms were quite clean and tidy. However, the service was inconsistent at times, and the dining options could use some variety. Overall, it’s a good value, but there are a few areas that need improvement.
Rooms
8.0
The rooms were good size and appeared clean and tidy.
Service
6.0
Service was polite and friendly, but there were moments of inadequacy in critical situations.
Location
9.0
The location is perfect if you're looking for a quiet place, just a pleasant walk away from the city center.
Dining
5.0
The dining options were okay but often the same, which could be annoying for longer stays.
Facilities
8.0
The pool was well-maintained and great for children, making it a family-friendly destination.
James
United States,
July
2024
5.0/10
My stay at the hotel had its ups and downs. While the location was convenient, just a 10-minute walk to the center, the room had an unpleasant smell and lacked warmth. On a brighter note, the staff was friendly and accommodating, though there were a few hiccups with communication. Dining was a real letdown, not meeting my expectations for a four-star experience. Overall, it wasn't a bad trip, but there’s definitely room for improvement.
Rooms
5.0
The room had a weird smell and there was no heating, only dirty air conditioning which was a bit disappointing.
Service
6.0
The staff was generally friendly, but there were issues with mixed-up reservations and communication barriers.
Location
7.0
The location was decent, about a 10-minute walk to the center, but it could be better situated.
Dining
5.0
Dining was far below expectations and certainly didn't meet four-star standards.
Facilities
5.0
Facilities were lacking and didn't impress, which was disappointing for the price.
Angus
United Kingdom,
June
2024
6.8/10
I had a mixed experience at the hotel. On the plus side, the rooms were very clean and the hotel had a nice spa center. However, I encountered issues with a leaking toilet and some odd smells. The staff was friendly, but communication could be a bit tricky at times. Overall, it's decent, but not without its flaws.
Rooms
7.0
The rooms were clean, which I appreciated. However, I noticed a weird smell in my room and had a leaking toilet that needed attention.
Service
7.0
The service was polite and friendly, but I found that sometimes communication was a challenge due to language barriers.
Location
7.0
The location was not the best, but it was just a 10-minute walk to the city center, which was convenient.
Dining
5.0
I was disappointed with the dining options as they didn’t quite meet my expectations for a four-star hotel.
Facilities
8.0
The hotel had a good spa center that was a highlight of my stay, providing a nice area to relax.
John
United Kingdom,
June
2024
6.8/10
The hotel is situated a bit far from the city center but offers a nice view of the mountains. The rooms are spacious and clean, yet quite noisy due to sounds from other rooms and hallways. The staff went above and beyond to ensure a fantastic stay and provided great recommendations. The dining options, although decent, could use more variety over longer stays.
Rooms
7.0
The rooms were big and clean, but the noise from the hallways and other rooms was noticeable.
Service
9.0
The staff went above and beyond to make our stay enjoyable, even recommending a wonderful local restaurant.
Location
6.0
The location is about 1.4 km from the ski lift, requiring an uphill hike, but the views are pleasant.
Dining
5.0
The dining experience could be better diversified; the same dishes were served repeatedly during the stay.
Facilities
7.0
Facilities were adequate but nothing overly impressive.
Joseph
United States,
May
2024
6.0/10
I had a mixed experience at the hotel. The location is only a short walk from the center, which is nice, and the staff made an effort to ensure we had a good stay. However, the rooms were a letdown with issues like broken heating and poor cleanliness. The dining options were repetitive, which was frustrating for a longer stay. Overall, the hotel has potential, but it definitely needs some improvements.
Rooms
5.0
The rooms were not great. I found the heating broken, and the air conditioning unit was quite dirty, which was not ideal.
Service
8.0
The staff was generally helpful and went out of their way to assist us, even recommending a lovely local restaurant.
Location
7.0
The location is fairly convenient, about a 10-minute walk to the center, but it's a bit of a hike to the ski lift.
Dining
5.0
The dining options were okay, but the variety was limited, which got old after a few days. Some dishes were served cold, too.
Facilities
7.0
The facilities included a great pool that was ideal for children, but it would have been better if the water was warmer.
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